FAQ

At Timaran, we believe that fashion should empower women to express their elegance while embracing modesty and sophistication.

How long does shipping take?
  • UAE: Next day delivery
  • GCC: 2-4 business days
  • Worldwide: 4-6 business days
  • EGY: 5-10 business days

International shipping customs might be applied based on the destination.

How much does shipping cost?

Shipping is free.

Do you ship internationally?

We ship worldwide.

Does my dress come in any packaging?

Yes, your dress will arrive in branded packaging designed to protect and present your purchase elegantly. It will be delivered in a durable corrugated mailer box, lined with white wrapping paper for better protection.

Boxes are used for domestic orders only. For keeping international orders shipping free we can't use boxes.

How to maintain the shape of the dress?

To maintain the elegance and structure of your TIMARAN dress, especially in areas with draping, we kindly recommend properly ironing or steaming the garment before wear. This ensures the fabric retains its intended shape and draping for a flawless look. Always follow the care instructions provided for best results.

Order Cancellation Fees?

If an order is canceled after it has been shipped, the customer will be responsible for covering the shipping and customs fees associated with the order. These charges will be deducted from the refund amount.

What items are returnable?

You can return your items within 3 days after delivery.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging
Are there any charges of return?
  • Returns and exchange are chargeable
  • Original shipping charges are non-refundable Except for the United Arab Emirates